May 08

The NEW rule on Residency and bringing your pets

by in Pets to India Info

India has invented a new rule, its as clear as mud … as expected ! So far agents are telling people they need a ‘residency certificate’ . BUT no one is telling anyone how to get one, what it looks like or how you prove it.


Post in the comments if you have any actual information on this new rule to help others.


Circular No. 15 / 2013-Customs



F. No. 495/16/2012-Cus.VI

Government of India

Ministry of Finance

Department of Revenue

Central Board of Excise & Customs


                        Room No.253-A, North Block,

New Delhi, 8th  April, 2013.


All Chief Commissioners of Customs,

All Chief Commissioners of Customs (Preventive),

All Chief Commissioners of C.Ex. , Customs & S.Tax.

All Director Generals.


Subject:  Import of Pets under Baggage – reg.

1.          Attention is invited to Board’s Circular No. 94/2002- Customs dated 23.12.2002 on the above cited subject wherein it was provided that import of pets upto two numbers per passenger may be allowed at one time subject to the production of the required health certificate the tao of badass from the country of origin and examination of the same by the concerned Quarantine officer.

2.         Board has re-examined the present policy of import of two pets by passengers in view of representations received in this regard. Accordingly, it has been decided to allow import of two pet animals with the vacuum for pet hair baggage only to persons transferring their residence to India after two years of continuous stay abroad in terms of Baggage Rules 1998 subject to production of the required health certificate from the country of origin and examination of said pets by the concerned Quarantine Officer at this end. This new dispensation shall come into force with effect from 15th April 2013. Import of animals (pets) in general would continue to be governed by DGFT policy.

3.         Board’s Circular No. 94/2002 – Customs dated 23.12.2002 stands modified accordingly to that extent.

4.         These instructions may be brought to the notice of the trade/airlines/carriers by issuing suitable Trade / Public Notices.  Suitable Standing orders/instructions may be issued for the guidance of the field officers.

5.         Difficulties faced, if any, may be brought to the notice of the Board immediately.


I just found some more info on qualifying for residency transfer… ( )

Rules Regarding Transfer of Residence
What is Transfer of Residence ?
Transfer of Residence (TR) is a facility provided to a person (either an Indian or a foreign passport holder, whether a minor or not and even a student) who intends to transfer his/her residence to India after a stay abroad of at least two years. This facility allows the person and his/her family to import personal and household articles free of duty and certain other listed items on payment of a concessional rate of duty.
What are the conditions of eligibility for availing Transfer of Residence ?
i) Minimum stay of two years abroad, immediately preceding the date of the passenger’s arrival on transfer of residence. Shortfall of up to 2 months in stay abroad can be condoned by Assistant Commissioner of Customs if the early return is on account of – (i) terminal leave or vacation being availed of by the passenger, or (ii) any other special circumstances.(ii) Total stay in India on short visits during the 2 preceding years should not exceed 6 months. Commissioner of Customs may condone short visits in excess of 6 months in deserving cases.(iii) Passenger or any member of his family have not availed this concession in the preceding three years.

(iv) The person claiming this benefit affirms by declaration that no other member of the family had availed, or would avail this benefit within the above time-period. The term “family” includes all persons in the same house and forming part of the same establishment.


Note : Earlier there was a clause of minimum stay in India of 1 year after taking TR. This has since been abolished

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29 Responses to “The NEW rule on Residency and bringing your pets”

  1. From Pallavi:

    Right now I am facing difficulty to obtain NOC for my Dog. This rule effects lots of families who wants to bring their pets to India like me. What is the solution for this problem?
    Last week we are supposed to bring our pet but we had to cancel our trip because we did not receive NOC from India.

    Posted on May 14, 2013 at 2:58 am #
  2. From chrisandcin:

    Only suggestion is to google, call or email every agent you can find in Chennai, someone will be able to help.

    This is actually how we got our information, we had no help apart from google.

    Posted on May 15, 2013 at 2:17 am #
  3. From Pallavi:

    Do have an idea as to how many days NOC is valid?

    Posted on May 15, 2013 at 5:18 am #
  4. From Suyog:

    Hello Pallavi,

    I’m planning to travel with my 2 pet dogs in June to Bangalore from UK. Please let me know if you get any information on how to obtain the NOC from India. This new rule has become such an hassle as I am a student here and I am falling short of 3 months in completing the two year period stay here in the UK. I am trying to talk to the agents in India in this regard and update you if I get any information in this regard.


    Posted on May 17, 2013 at 11:31 am #
  5. From chrisandcin:

    If you are short the 3 months I dont know if there is a way, the only suggestion would be to contact a shipping agent in Bangalore (I think I mentioned a good one back in the trail of replies here) and get them to maybe give a gift to overcome this problem.

    Posted on May 22, 2013 at 2:27 pm #
  6. From Pallavi:

    Hello Suyog,

    I know a agent in Bangalore to obtain NOC. Mail him for the charges. His name is Biju and his mobile no. is Mob: 00-91-9980923253.
    Otherwise, u can send someone to the quarantine office in Bangalore airport to apply for NOC and i personally called on the number of their office and the guy there replied that they are issuing NOC’s. So u can try sending someone to the airport.

    Posted on May 25, 2013 at 7:46 am #
  7. From chrisandcin:

    Great info. I will have to post a page with agent details on it soon I think


    Posted on May 25, 2013 at 8:09 am #
  8. From Athika Karolia:

    Hi Chris, So im still waiting on the agent that i have been in contact with and they have basically thrown their hands up and just outright told me that if i find a connection in the customs office that is the only way my dogs are gonna be able to come in with me. I have to leave here in 20 days and the thought that i may have to leave my dogs behind is absolutely killing me. All my paperworkk is in order, i fall under every new policies they have put out in order to bring your dogs with you. But still they dont seem to be going anywhere. If anyone has absolutely any other ideas for me or know anyone that can help me please please please let me know because i am at the end of my rope and the thought of having to leave my dogs behind is absolutely killing me. my flight lands in mumbai on the 15th of june so me and my dogs leave new york on the 13th of june. I have all the necessary documents and my pets are clear to travel on this end but i just cant get through to anyone on the mumbai end and the agents i have been in touch with have not helped me one shred! Please someone help!

    Posted on May 25, 2013 at 9:35 am #
  9. From chrisandcin:

    Have you tried these people ? I know they exist, but done know anyone thats used them. They are in Mumbai:

    +919820730765 – Vinayak, Furry Flyers, visit

    Posted on May 25, 2013 at 9:45 am #
  10. From chrisandcin:

    One more thing, have you joined ? Its a great expat resource, just get the free membership and you can get access to the forums which is a great help too.

    Posted on May 25, 2013 at 9:46 am #
  11. From Athika Karolia:

    Yep they are the agents i am talking about!

    Posted on May 25, 2013 at 9:55 am #
  12. From chrisandcin:

    Well if they cant help what is they point of them being in business!!

    Posted on May 25, 2013 at 10:03 am #
  13. From chrisandcin:

    Digging thru my old mails and messages on here, I found this one worked for some people 2 years ago in Mumbai..

    Flat No 1, C- Wing
    Bldg No.04, Parishram CHSL,
    Vakola Police Stn. Road,
    Santacruz (east),
    Mumbai – 400 055,

    MOBILE :: +91 9833078871 /
    +91 9869487539
    TEL.NO. :: +91 22 2669 2122

    EMAIL ::

    WEBSITE ::

    Posted on May 25, 2013 at 10:06 am #
  14. From Pallavi:

    Yeah furry flyers are of no use.

    Posted on May 25, 2013 at 10:59 pm #
  15. From Athika Karolia:

    Hey Chris, so i spoke to the guy from Hari Cargo and he seems super confident about getting my dogs into the country but his rates are crazy high! 80,000 rupees for both my dogs. Also i have to pay him up front and when i get there he will need my passport to get clearance and then mail it to me which im not sure is how it works or if that is just him and how he does things which makes me a little concerned. Now i just gotta decide if i want to jump in with both feet and trust that he can get it done and also somehow raise that money! But yes im a little nervous but having gotten no where for 2 month with furry flyers i feel like this might be the only option i have left. Any thoughts??

    Posted on May 26, 2013 at 9:32 pm #
  16. From chrisandcin:

    We paid about $800 in 2009 for this service, so thats not too bad. And considering you are going into mumbai where everything costs twice the price of other places its pretty reasonable.

    These people are licensed customs agents too, so they have a lot more credibility and pull than furry flyers when it comes to dealing with the authorities.

    Unfortunately I dont think you have a choice, I know we didnt when we bought our pets to India.

    Posted on May 27, 2013 at 6:34 am #
  17. From Suyog:

    Hello Chris and Pallavi,

    Thanks a lot for the info. I had a word with the quarantine office personnel in Bangalore and they informed me that they will issue the NOC for both my dogs after I produce the vet certificate and export documents. I feel its better to contact the concerned authorities directly instead talking to the agents and it would cost a lot lesser than what agents charge for the service.


    Posted on May 28, 2013 at 8:17 am #
  18. From Pallavi:

    Hello Suyog

    Good to hear that.on the other hand quarantine office in chennai is not issuing any NOC’s. So am very much disappointed.
    Any ways, good luck to you.

    Posted on June 1, 2013 at 2:10 am #
  19. From Melh:

    Hi all;

    I am moving into New Delhi on the coming month for 1 year as an expat. I would like to bring my cat with me. I tried contacting some agencies, however none responded clearly for the new regulations.

    Do you know anyone who succeed recently bring a pet into New Delhi?


    Posted on June 17, 2013 at 11:32 am #
  20. From chrisandcin:

    Did you find an agent, no one seems to be able to supply an agents name or number. It would be great to post some names here for helping others.

    Posted on July 8, 2013 at 7:39 am #
  21. From Anvis Inc.:

    Hello. We are a pet management company based in bangalore, India
    One among the many services we provide is Pet Relocation. We have successfully been helping pet parents in the safe import/export of many pets over the years. If somebody would like information on how to import pets into India after the new rule has come to effect, pls do mail Anand on We can also help in the documentation and clearances if required.

    Team Anvis

    SORRY IF YOU CAN PROVIDE ANY FREE ADVICE OR HELP FOR PEOPLE THEN NO CAN ADVERTISE FOR FREE HERE – pet people are caring people, ones that help one another.

    Posted on July 28, 2013 at 9:16 am #
  22. From chrisandcin:

    How about putting some information here about the process, if you give a little you will get a lot…. I will leave your information here for a couple of days. Please post some information to help people who are having trouble with this new Residency Rule… this is a free area to post your company details, but only free for people who help others.

    So go on, tell us about the process !

    Posted on July 28, 2013 at 7:24 pm #
  23. From Logesh:

    We are doing the licence work of bringing the pets into India, both in excess baggage or in cargo mode. You can reach me on 8884926760 or

    My fb I’d von aryanland bulls. We are based out of Bangalore

    Posted on May 28, 2014 at 8:52 am #
  24. From Logesh:

    You can get licence and Noc in Chennai aswell. We are doing this job only for south.

    Posted on May 28, 2014 at 8:57 am #
  25. From Mo:

    All this is bullshit.
    I brought my dog from Atlanta to Mumbai for free in 2011. No one at Mumbai checked my paperwork.
    They are just interested in money.
    The import NOC is free upon proving the required vet documents. The problem is that they have asked to apply in person which is for the money part. I don’t think anyone should pay more than 100 USD per animal for the NOC. That is sufficient money for few hours of work from an agent.


    Posted on April 10, 2015 at 10:51 pm #
  26. From nina:

    Yes the NOC is free, you just need someone (in my case Chennai)local to go and get it for you, a luxury I do not have at the moment.
    We are using a moving company for our TR to Trivandrum. Luckily I asked if they could help with the paperwork for the dog. Yes, and ONLY 250.00 dollars. NOT the one lakh that was quoted earlier. There is no question of bribery etc., the papers have to be in order and that is all.
    Universal Relocations rock! contact them…. I am NOT advertising for them, and I will post all experiences. So far so good we are packed and waiting for a furniture etc. pick up on the 20th.
    I am in the process of collecting what I need for my dog, she is booked on Lufthansa, in the cabin with me…smooth sailing with that, they couldn’t have been more helpful.
    will keep all posted. best wishes, Nina

    Posted on April 11, 2015 at 4:45 pm #
  27. From penny koch shepherd:


    Posted on December 15, 2015 at 2:35 am #
  28. From Annie:

    Penny, Did you get the export license which is now required when you left India with the dog. It is required now in order to bring the dog back (in order to prove it came from India in the first place)…

    Posted on January 27, 2016 at 5:12 am #
  29. From Vinayak Prabhu:

    Dear All,
    I read this block just now, and I found that many of you are facing difficulty in bringing your pets into India. Honestly, We have handled thousands successful of pet shipments to India [and from India] over the past 7 years. The Good news is our success rate is 100% and we never had any problems of getting the pets into India.
    Please do contact us, we will find a solution, we will get your pet into India.
    Contact us on – +91 9820730765 or you can email me on
    You can visit out website –

    Posted on October 4, 2016 at 6:30 am #

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